The upper screen is the appointment screen being used by the clinician, and the bottom screen is the reception screen. You will see the immediate handover and pop-up in the reception screen.
The diary tasks tab on the left hand side holds all outstanding tasks.
From the handover dialog, the user can select a template note for the appointment creation, say, and then alter the time required as necessary.
If an appointment has been “quick planned” by the clinician, then that can be requested in the handover.
If there are fees to be charged, they can be requested in the handover.
There is also a list of consent forms that the receptionist can be requested to print and have the patient sign.